Damage & Product Variation Policy
All product images and videos displayed on our website are real-time, original images of the actual products.
No editing or enhancement is done on any product images or videos.
Customers are requested to carefully review all photos and videos before placing an order.
Both photos and videos are provided for better clarity, including images with earrings worn, to give a clear idea of size and appearance.
Minor colour, polish, or finishing variations are acceptable.
Such variations may occur due to lighting conditions, screen resolution, or display settings.
These variations are normal and are not considered defects.
As the products are artificial jewellery, minor issues such as loose beads, small stones coming off, or slight bends may occur.
These issues may arise due to manufacturing or transit handling.
Such minor issues are not considered as damage and are a normal characteristic of imitation jewellery.
Minor issues or defects do not qualify for return or replacement.
Customers are advised to get minor repairs done at their nearest local jewellery store.
Returns or replacements are not allowed for minor defects or transit-related variations.
By placing an order, the customer agrees to this policy.